Nexiloop FAQ - Frequently Asked Questions
Get answers to common questions about Nexiloop platform. Learn about our products, services, support options, and how to get the most from our ecosystem.
Nexiloop FAQ
Welcome to the Nexiloop FAQ! Find answers to the most common questions about our platform, products, and services. Whether you're new to Nexiloop or looking to dive deeper, we've got you covered.
About Nexiloop
What is Nexiloop?
Nexiloop is a comprehensive digital platform that creates innovative tools and services for modern web development, design, productivity, and gaming. We're building the next generation of digital experiences with a focus on simplicity, performance, and user delight.
What products does Nexiloop offer?
Our ecosystem includes five main products:
- Nidoe: Comprehensive React component library and design system
- Seron: Modern documentation generator powered by Next.js
- Vlop: Productivity tools and browser extensions for getting things done
- Bignova: Data visualization and analytics platform
- Nexiloop Games: Gaming platform with development tools and community
Who is behind Nexiloop?
Nexiloop is built by a passionate team of developers, designers, and product enthusiasts who believe in creating tools that make digital work more enjoyable and productive. We're a remote-first company with contributors from around the world.
What's the company mission?
Our mission is to democratize access to powerful digital tools by making them simple, affordable, and delightful to use. We believe that great technology should empower everyone, not just technical experts.
Getting Started
How do I get started with Nexiloop?
Choose your path based on your needs:
- Developers: Start with Nidoe for UI components or Seron for documentation
- Productivity Enthusiasts: Try Vlop browser extensions and tools
- Data Professionals: Explore Bignova for data visualization
- Gamers & Game Developers: Check out Nexiloop Games
Do I need separate accounts for each product?
Nope! Your Nexiloop account works across all our products. Sign up once and access everything from your unified dashboard.
Are Nexiloop products free?
Yes! All our products offer generous free tiers:
- Core features: Always free with no time limits
- Premium features: Available through affordable subscription plans
- Open source: Many of our tools are open source and completely free
Can I use Nexiloop products commercially?
Absolutely! Our free and paid plans both support commercial use. Check each product's specific licensing terms for details.
Platform & Ecosystem
How do Nexiloop products work together?
Our products are designed to complement each other:
- Nidoe + Seron: Use Nidoe components in your Seron documentation
- Vlop + Bignova: Streamline your data workflow with productivity tools
- Games + Nidoe: Build game UIs with our component library
- Cross-platform data: Share data and insights across products
Is there an API to connect Nexiloop products?
Yes! We provide APIs for most products:
- REST APIs: Standard HTTP APIs for all major features
- GraphQL: Available for complex data operations
- Webhooks: Real-time notifications and integrations
- SDKs: JavaScript, Python, and other language SDKs
Can I integrate Nexiloop with other tools?
Definitely! We support integrations with popular tools:
- Development: GitHub, GitLab, VS Code, npm
- Design: Figma, Sketch, Adobe Creative Suite
- Analytics: Google Analytics, Mixpanel, Amplitude
- Communication: Slack, Discord, Microsoft Teams
- Productivity: Notion, Airtable, Zapier
Pricing & Plans
How does Nexiloop pricing work?
Each product has its own pricing structure:
- Freemium model: Generous free tiers for all products
- Transparent pricing: No hidden fees or surprise charges
- Flexible plans: Monthly or annual billing options
- Volume discounts: Better rates for teams and enterprises
Is there a unified subscription?
We're working on Nexiloop Pro, a unified subscription that includes premium features across all products. Currently in development - stay tuned!
Can I try premium features before paying?
Yes! Most products offer:
- Free trials: 7-14 day trials of premium features
- Demo environments: Explore features with sample data
- Freemium access: Many premium features available in limited form
- Money-back guarantee: Full refund within 30 days if not satisfied
Are there student discounts?
Absolutely! We offer:
- 50% off: Student discount on all premium plans
- Education packages: Special pricing for schools and universities
- Open source projects: Free premium access for qualifying OSS projects
- Nonprofit discounts: Reduced pricing for registered nonprofits
Support & Community
How do I get help with Nexiloop products?
Multiple support options available:
- Documentation: Comprehensive guides for all products
- Community Forums: Get help from other users
- Discord: Real-time chat with community and team
- Email Support: Direct support from our team
- Video calls: Premium users get one-on-one support
Is there a Nexiloop community?
Yes! Join our growing community:
- Discord Server: 5,000+ members sharing tips and getting help
- GitHub: Open source repositories and issue tracking
- Twitter: Updates, tips, and community highlights
- Blog: Technical articles and product updates
- Newsletter: Monthly roundup of new features and community stories
How can I contribute to Nexiloop?
We welcome contributions in many forms:
- Code: Contribute to open source repositories
- Documentation: Help improve guides and tutorials
- Bug reports: Help us identify and fix issues
- Feature requests: Suggest new features and improvements
- Community support: Help other users in forums and Discord
Do you offer training or workshops?
Yes! We provide learning opportunities:
- Webinars: Regular product training sessions
- Workshops: Hands-on learning experiences
- Documentation: Step-by-step tutorials and guides
- Video courses: In-depth training materials
- Custom training: Enterprise customers get personalized training
Technical Questions
What technologies do you use?
Our modern tech stack includes:
- Frontend: React, Next.js, TypeScript
- Backend: Node.js, PostgreSQL, Redis
- Infrastructure: AWS, Vercel, Docker
- APIs: REST, GraphQL, WebSockets
- Analytics: Real-time performance monitoring
How do you ensure security and privacy?
Security is a top priority:
- SOC 2 Type II: Audited security compliance
- GDPR & CCPA: Privacy regulation compliance
- Encryption: All data encrypted in transit and at rest
- Regular audits: Third-party security assessments
- Zero-knowledge: We can't access your sensitive data
What about uptime and reliability?
We maintain high availability:
- 99.9% uptime: Service level agreement
- Global CDN: Fast performance worldwide
- Monitoring: 24/7 system monitoring
- Incident response: Rapid issue resolution
- Status page: Real-time service status updates
Do you support SSO and enterprise features?
Yes! Enterprise features include:
- Single Sign-On: SAML, OIDC, Active Directory
- Team management: User provisioning and deprovisioning
- Audit logs: Detailed activity tracking
- Custom integrations: Tailored solutions for large organizations
- SLA agreements: Guaranteed uptime and support response
Data & Privacy
What data do you collect?
We collect minimal data necessary for service operation:
- Account information: Email, name, billing details
- Usage analytics: How you use our products (anonymized)
- Performance data: To optimize and improve services
- Support interactions: To provide better assistance
Do you sell user data?
Never! We don't sell, rent, or share your data with third parties for marketing purposes. Your data is yours.
How can I download or delete my data?
Full data control:
- Data export: Download all your data in standard formats
- Account deletion: Complete account and data removal
- Data portability: Easy migration to other services
- Granular control: Choose what data to keep or delete
Where is my data stored?
Data storage details:
- Primary: US-based secure data centers
- Backups: Geo-distributed for reliability
- EU data: European customers can request EU-only storage
- Compliance: Meets regional data protection requirements
Future & Roadmap
What's coming next for Nexiloop?
Exciting developments ahead:
- AI Features: Smart automation and assistance
- Mobile Apps: Native iOS and Android applications
- Enterprise Tools: Advanced team and organization features
- New Products: Expanding our ecosystem
- Global Expansion: Localization and regional features
How do you decide what to build next?
Our roadmap is driven by:
- User feedback: Direct input from our community
- Usage data: Understanding how products are used
- Market needs: Identifying gaps in existing solutions
- Technical innovation: Leveraging new technologies
- Strategic goals: Advancing our mission and vision
Can I influence the product roadmap?
Absolutely! Here's how:
- Feature requests: Submit ideas through our feedback system
- User interviews: Participate in product research
- Beta testing: Try new features before general release
- Community voting: Vote on proposed features
- Advisory groups: Join our user advisory panels
Getting Started Today
What should I try first?
Based on your role:
For Developers:
- Install Nidoe and build a quick UI
- Create documentation with Seron
- Try our APIs and integration tools
For Designers:
For Business Users:
For Everyone:
- Create your free Nexiloop account
- Join our Discord community
- Follow our quick start guide
How long does it take to see value?
Most users see immediate value:
- 5 minutes: Create your first component or chart
- 30 minutes: Build a complete dashboard or UI
- 1 hour: Integrate with your existing workflow
- 1 day: Fully productive with core features
Ready to get started?
Create your free account today and join thousands of users building amazing things with Nexiloop!
Still Have Questions?
We're here to help! Reach out through:
- 💬 Discord: Join our community chat
- 📧 Email: hello@nexiloop.com
- 📖 Documentation: Detailed guides for each product
- 🐛 GitHub: Open source projects and issue tracking
- 📱 Social Media: Follow us for updates and tips
Welcome to the Nexiloop ecosystem - let's build something amazing together!